Social

Our social strategy

The Social pillar of our sustainability strategy embodies our commitment to build a safe, diverse, equal and inclusive workforce focused on customer satisfaction and improving the communities we do business in.

We have continued our focus on developing our social pillar by focusing on our vision and mission for activities in this area. The social pillar of our sustainability strategy recognises the pivotal role of our people and communities in driving long-term sustainable transformation. Our vision is to shape a sustainable future as part of the circular economy while actively supporting and investing in the future of our people and communities. Our mission is to make packaging for good, which is supported by our employee engagement and positively impacting the communities we serve. We contribute to a better world through targeted investments in our people, educational initiatives, recycling and circularity.

In 2020, we refreshed our social sustainability strategy, placing more emphasis on recognising the pivotal role our people and communities play in driving long-term sustainable change. Click on community action to find out more.

BSafe! logo

Health and safety

An anchor point of our social pillar is team safety, with the clear objective of each and every employee returning home safe to friends and family every day. Prevention of physical harm and support for mental health and wellbeing are a vital part of our organisational commitments and endorsed by a variety of workplace initiatives.

Our approach to workplace health and safety is exemplified by our BSafe! 7 Programme (BSafe! 7), which is supported by our Environmental, Health and Safety team. BSafe! 7 incorporates training and communications, which covers safety topics including traffic safety, machine intervention and work permits.

We continuously raise awareness of health and safety, the role of protective equipment and need for constant improvement in workplace and procedural safety. All our production facilities implement an accident/injury investigation system, including near-misses, which examine root causes and identifies potential short- and long-term corrective actions, and follow emergency action plans.

We regularly review the effectiveness of BSafe! 7 with internal audits, and elements of our safety management, including policies, planning, implementation and operation, corrective action and timely safety reviews to ensure accountability and the ultimate safety of everyone at Ardagh.

Human rights

We believe that respecting human rights is fundamental. We are committed to respecting the Universal Declaration of Human Rights and the International Labour Organisation (ILO) Declaration on Fundamental Principles and Rights at Work and to supporting human rights within our business and across our global supply chain.

We are committed to:

  • Upholding labour standards: adhering to applicable labour laws and regulations in all the countries in which we operate, including taking a zero-tolerance approach for the worst forms of child labour, forced labour, or any other form of human exploitation in our business or supply chain, and ensuring that individuals are paid fair wages.
  • Supporting freedom of association: working to promote freedom of association and recognition of the right to collective bargaining.
  • Providing a safe working environment: understanding that safety at work is a human right and ensuring that we operate safe and healthy workplaces.
  • Reducing environmental impacts: recognising that human rights extend to the right to a safe environment, we are committed to sustainable practices that reduce our ecological impact.
  • Preventing discrimination: working to combat and uphold our commitment to zero-tolerance of any forms of discrimination or harassment in our business or supply chain.
  • Respecting civil and political rights: respecting all individual rights including the right to freedom of opinion.

To support this commitment, we have implemented a risk management system, which includes a broad range of due diligence and risk management measures. Specifically, within our business, we have implemented policies, procedures and processes to address human rights and environmental-related risks. As part of our approach, we regularly review and assess the effectiveness of these measures. We have established our Speak Up Hotline to allow for the reporting of concerns and encourage anyone who has such concerns to make a report. Further details of our Speak Up Hotline can be found on our Code of Conduct page.

Responsible sourcing

We promote social responsibility throughout our supply chain and expect our suppliers to share in our commitment to social and ethical rights and to doing business in the right way. We expect all our business partners to adhere to the principles and values set out in our Code of Conduct and comply with our Responsible Procurement Policy. That policy sets out our expectations for suppliers, which are based on the Ethical Trading Initiative (ETI) Base Code principles. We have implemented a robust risk assessment process, which allows us to identify and address social and ethical risks within our supply chain. This process takes a risk-based approach, focusing on higher risk suppliers, based on spend and the supplier’s location and industry. Where we identify any specific risks or violations, we work with our suppliers to implement appropriate preventative measures or take remedial actions as required.

Further information on how we promote social responsibility throughout our supply chain, including in relation to human rights, can be found in our Responsible Procurement Policy, our Human Rights Policy Statement, and our Modern Slavery Statement.

Watch a short video introducing our Responsible Procurement Policy here.

Employee lifecycle

SAP Success Factors supports our employee lifecycle practices and provides employees with access to digital learning resources that are also accessible via mobile device.

Across our regions, we also engage in ongoing conversations with employee representatives, including Unions and Works Councils to ensure that all voices are heard and respected across the organisation.

01 Get talent
  • Branding and attraction
  • Career marketing
  • Assessment and selection
  • Recruitment and hire
02 Onboarding
  • Onboarding
  • Induction
03 Performance management
  • Feedback
  • Objective setting and review
  • Performance review
  • Total rewards (Base salary, Benefits, Bonus, and Incentives)
  • Employee absence support
  • Appreciation and recognition
04 Develop and excel
  • Development plan
  • Skills development (Functional Excellence, coaching and mentoring)
  • Leadership development
  • High potential development
05 Succession and progression
  • Career pathing
  • Talent review
  • Succession planning
  • Mobility
06 Offboarding
  • Retirement
  • Exit interviews
  • Knowledge transfer
  • Alumni
  • Termination

We nurture our employees to grow and be successful in their careers. Our Learning Academies include topics such as: Leadership, Business and People skills, Functional Excellence, Sustainability, Operations and Environmental Health Safety Risk & Compliance.

  • Functional Excellence Academy
  • Leadership Academy
  • Business & People Skills Academy
  • Sustainability Academy
  • Operations Academy
  • Environment, Health Safety, Risk & Compliance Academy

We offer all employees access to a language development programme and a digital library of soft skills development content. In addition, we also offer more targeted technical and role-based training such as project management, lean six sigma, sales and negotiation training, as well as on-the-job training models and early careers programmes (apprenticeships and graduate programmes).

We support our leaders through leadership development programmes, digital/workshop learning activities, assessment and coaching/mentoring opportunities with a focus on targeted training topics such as unconscious bias, respectful workplace training, supervisor training, emotional intelligence and leading difficult conversations.

Managing competency and skills in our teams is important to us. We have created a skills assessment tool to help identify skills gaps to support employees on the development of their technical knowledge and skills. Each year, our personal development review process supports quality conversations between employees and their managers on how employees and the business can work together to meet development and career objectives.

Our targeted annual individual Personal Development Review (PDR) process supports quality conversations between employees and their managers on how the individual and the business can work together to meet development and career objectives aligned to our business needs and aspirations.

Community action

We are dedicated to two main areas of action to engage with and contribute to our local communities:

2. Ardagh in the community

Our goal is to deliver at least one meaningful community involvement project (CIP) at every facility and office location anually.

Our community engagements are guided by three leading causes:

  • Education & STEM
  • Recycling and the circular economy
  • Biodiversity

Education & STEM

The mission of Ardagh for Education is to give back to the communities we operate in through high-quality Science, Technology, Engineering, and Math (STEM) education. We make an impact by upskilling teachers through high-quality training and providing students with hands-on, engaging, STEM learning experiences to enhance their technical abilities and equip them with in-demand, 21st-century skills. We are reaching the most underserved students at all age levels, creating opportunities for employee engagement, attracting young and diverse talent into STEM pathways, and, most importantly, having a strong, positive impact on our people and our communities

Recycling and circular economy

Supporting a circular economy not only aligns with our environmental responsibilities but also underscores our role as leaders in sustainable packaging. Unlike many other packaging materials, metal and glass are both inherently recyclable, with very minimal loss in quality, making them a perfect example of a circular economy product. The use of recycled aluminium reduces energy consumption by over 90% compared with the alternative of producing aluminium cans from its virgin source. Through our Ardagh for Education partnerships and our community involvement projects we aim to educate and engage our communities with this topic while increasing recycling rates in our local communities

Biodiversity

Biodiversity is crucial to human well-being and is increasingly threatened. Habitat destruction, invasive species, overexploitation, illegal wildlife trade, pollution and climate change put the survival of species worldwide at risk. At a Group level, Ardagh addresses key biodiversity-related impacts through our broader environmental management of emissions, water, and waste – while also working to integrate biodiversity awareness into our management systems. We believe there is always more we can do. Through local collaborations as part of our community involvement projects, we encourage sites to explore and support local environmental initiatives – whether it’s a school developing a green classroom, a conservation group restoring natural habitats, or a community creating a nature walk.