Our Code of Conduct
We are committed to always doing business the right way. We operate with the highest standards of integrity and honesty and comply with all applicable laws and regulations in all dealings within our business, with others (including customers, suppliers and public authorities) and with the communities in which we operate. Our Code of Conduct sets out the framework for achieving our commitment to acting with integrity. It sets out principles and clear expectations about what we consider acceptable behaviours.
Built around our Purpose – We make packaging for good – and our Core Values of Inclusion, Trust, Teamwork and Excellence, our Code of Conduct is central to our business. It applies to all colleagues in all their actions and dealings and we expect all colleagues to use it as a guide to assist them in conducting business in a compliant, honest and professional manner.
Our Code of Conduct covers many areas, and the key principles are covered in four sections:
- We value our people and their safety – detailing our commitment to ensuring our employees and any third parties are safe in our workplace. We are committed to ensuring that our workplaces are spaces where people enjoy coming to work and can go safely home afterwards, and where everyone is treated with fairness and respect.
- We act ethically and with integrity – detailing our expectations that we act ethically and with the highest standards of integrity and honesty.
- We protect our business – detailing how we protect our assets, including our physical assets, information technology systems and our information, which form the foundation of our business and support our work every day.
- We care for our environment and communities – detailing our commitment to caring for the environment and our communities – including promoting healthy and safe environments, employing sustainable processes and interacting with our communities and society in general – which is a central consideration of everything that we do.
Our Code of Conduct is available here.
Speaking Up
We encourage anyone who sees or suspects any violation of our Code of Conduct or the law to speak up and raise their concerns. We offer a variety of speak up channels for those wishing to do so. We have established our Speak Up Hotline to enable reporting. This is open to everyone, including those within our business, our customers, our suppliers and any other of our business partners. Our Speak Up Hotline is operated by an independent third party and allows concerns to be reported in a confidential, secure and effective manner. Subject to local laws, reports may be made anonymously.
Our Speak Up Hotline can be accessed online via ardaghgroup.ethicspoint.com and via local toll-free numbers in all the countries in which we operate. Full details of the toll-free numbers are set out in our Code of Conduct.
In addition to our Speak Up Hotline, concerns can be raised by contacting a member of Ardagh’s Legal & Compliance team by emailing [email protected].
We take all concerns reported seriously and they are handled by qualified investigators. We do not permit retaliation or discrimination against those reporting information in good faith. Further details on how to report concerns and how we deal with reports is set out in our Speak Up and Whistleblowing Policy.
