We have developed a unique structure and dedicated resources, which enable innovation to thrive throughout the Group. Our Core Innovation Team develops ideas in response to market trends and consumer needs; Regional Design Centres focus on new product development in response to a customer brief; our Operational Excellence Group and Quality Team, who focus on quality, efficiency and cost reduction, drive technical process innovation and our Group Research and Development facility concentrates on the long-term development of new processes and technologies.

The Ardagh Glass Innovation team members are drawn from all functions of the Group, allowing exciting new ideas from each part of the supply chain to grow and thrive. We have a passion for innovation and creativity; qualities which have positioned us as a world leading packaging business. We are constantly embracing new technologies and developing new product ideas to offer exciting new techniques, while driving forward our own continuous improvement agenda.

We believe that our responsibility to our customers must extend throughout the supply chain. We employ experts who understand filling line operations, are familiar with all aspects of transportation and warehousing and can advise on recycling and sustainability. In placing great importance on providing the industry’s best customer service, we put considerable resources into finding ways to become even better at everything we do.

We invest heavily in an on-going programme of improvement. As a direct result of this, our customer service teams are skilled in the application of filling line monitoring systems, which display data in real-time, allowing us to drive the pace of improvement. While our Group-wide best practice initiative ensures that customers’ expectations are met at all times, and exceeded where possible.